Terms and Conditions
Effective date: September 3, 2026.
Effective date: September 3, 2026.
These terms govern your use of the website at manageditservicescharlotte.co and any pre-sales contact you have with Managed IT Services Charlotte through it, including the free IT assessment request, the contact form, phone and email. By using the site you accept them. They do not govern managed IT services. Those are governed by a separate Managed Services Agreement, a Service Level Agreement and, where protected health information is involved, a Business Associate Agreement, each of which is available on request and controls over anything written here.
Managed IT Services Charlotte is a Charlotte-based managed IT services provider located at 324 N Davidson St, Charlotte, NC 28202. Its founder and engineer is Yugesh Baral. You can reach us at or hello@manageditservicescharlotte.co. Our help desk operates 24/7/365 for clients under agreement; business hours for pre-sales enquiries are 8:00am to 6:00pm Eastern, Monday to Friday.
You may use this site for lawful purposes connected with evaluating or buying IT services for a business. You may not scrape, harvest or bulk-download its content, submit automated traffic, probe or test its security, interfere with its operation, or attempt to reach any area, account or system that is not offered to the public. Feeding forms with false identities or with another person’s details is prohibited. We may block or restrict access from any source that breaks these rules without notice.
Everything published on this site is general information about managed IT services and the Charlotte market. None of it is legal, insurance or compliance advice, and it does not create an advisory relationship. Summaries of regulations, including PCI DSS, CMMC and N.C.G.S. 75-65, describe those rules as we understood them on the effective date above, and regulators change their rules, timetables and enforcement positions after that date. Confirm any obligation with your counsel, your insurer or the regulator before acting on it. Market prices and salary figures attributed to third parties are quoted as published by those sources and are not our own claims.
Requesting the free assessment places no obligation on you to buy anything, and it places no obligation on us to offer a proposal. To run it we need read-only access that you authorise in writing, typically a read-only login to your Microsoft 365 tenant and a short physical visit to your network equipment; we will not use that access for any other purpose and we withdraw it when the assessment ends. Our target is a completed assessment within 5 business days of the first call. The written findings report is yours to keep regardless of what you decide next. We may decline to perform an assessment at our discretion, and the findings reflect only what we could observe during the engagement: they are not a warranty that a system is secure, compliant or free of defects.
The prices shown on this site are list prices per user per month for the Essential, Professional and Complete tiers at $125, $175 and $225 respectively, with add-ons priced as published. Every engagement carries a minimum of 10 users or $1,250 per month, whichever is greater. Published prices are an invitation to enquire, not an offer: a written quote, and then the signed Managed Services Agreement, control what you pay. Prices for existing clients change only with 30 days’ written notice, as set out in the service agreement. Hardware, software licences, cabling and major projects are not included in any per-user price.
When you submit a form, call or email us, you confirm that the information you give is accurate and that you are authorised to request IT services for the business named. You consent to us contacting you by phone or email about that request. A submitted form reaches a senior engineer, who replies within one business hour, 8am to 6pm ET, Monday to Friday. We do not add form submitters to a mailing list, and we do not sell or rent contact details. Email is not a secure channel, so do not send passwords, card numbers or patient data through the contact form.
The text, page structure, tables and images on this site belong to Managed IT Services Charlotte, and you may not reproduce or republish them beyond a short quotation with a link back to the source. CompTIA, Microsoft, Cisco, ISC2 and the names of the certification programs they run are the marks of their respective owners. Those names appear here to identify the standards our engineers certify against and the programs we belong to, and their use does not imply that any of those organisations endorses this business.
This site embeds Google Maps to show our location and loads Google Fonts to display text. Both are supplied by Google and are subject to Google’s terms of service and privacy policy, which apply to any data those services collect from your browser. A Google review embed may also appear on the site, and the reviews shown in it are hosted and moderated by Google, not by us. We do not control those services and are not responsible for their availability or their handling of your data.